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Frequently Asked Questions

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    1. How do I access the printable criteria tables of the Guides Fifth and Guides Sixth?
    2. Can I copy and paste content into another document?

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    General

    1. How can I use the online reader to read the book?
    2. How do I log into my account?
    3. How do I access the e-book?
    4. How can I change my view of the page?
    5. How do I add my personal notes throughout the e-book?
    6. How to Bookmark a page?
    7. How do I use the search option?
    8. How do I change my password?
    9. Who do I contact for technical support?

Human Resources

Quality Assurance

Sales and Marketing

Legal Department

Asset Management

  1. How do I access the printable criteria tables of the Guides Fifth and Guides Sixth?
  2. The printable criteria tables for the Guides Fifth and Guides Sixth can be found in their Media Library. When viewing these publications, you can find the Media Library in the left-hand column under the table of contents. The printable tables are organized by chapter and can be downloaded and/or printed.
  3. Can I copy and paste content into another document?
  4. Yes, all content that is viewable on your computer screen can be copied and pasted into a report or other document. To do this, select the cursor button and highlight all content you wish to copy. Right-click, choose copy, and then paste into your other document. Please note: E-books are not printable and entire publications cannot be copied.

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General

  1. How can I use the online reader to read the book?
  2. For  online reader instructions click here
  3. How do I log into my account?
  4. Type your User name and Password into the correct fields on the left side of the home page to log-in to your account
  5. How do I access the e-book?
  6. Once you have logged in, the 'My Bookshelf' page will display the e-book(s) for which you have access. Clicking on the book cover will then open the e-book, making it accessible for you to view.
  7. How can I change my view of the page?
  8. The top panel allows you to change your view of the book by clicking on one of its icons. Scrolling over the icons before clicking will initiate a pop-up burst indicating what that particular icon can change. These include:
        --Switch to double pane view
        --Switch to single pane view
        --Zoom the page
        --Fit the page to height
        --Fit the page to width
        --Toggle full-screen mode
  9. How do I add my personal notes throughout the e-book?
  10. Right click on content to which you want to add notes and choose 'add notes' from the option list. You can check for these notes in the 'My notes' segment in your 'My Folder' page.
  11. How to Bookmark a page?
  12. The top panel in the reader has the Bookmark option. Clicking on it will bookmark the page being currently viewed. You can check for the pages that have been bookmarked in the 'My Bookmarks' segment in your 'My Folder' page
  13. How do I use the search option?
  14. Type a search term or phrase in the search text box and click on ‘Go’ to search the e-book content. Your search results will appear in a column on the right-hand side of the page. Specific search terms usually result in more targeted results. Note: The search option is disabled when viewing the book in the full-screen mode.
  15. How do I change my password?
  16. Click on the 'My Folder' link and choose the 'Profile Setting' option , from the drop down list choose 'Change Password', enter a new password and click 'OK'. Your password will be reset to the new password
  17. Who do I contact for technical support?
  18. Please e-mail ama.support@ipublishcentral.com for all technical-related questions. A representative will respond to your question within 24 hours.